Shopping Cart

My Basket


◦ We are happy to announce that we now provide FREE returns for all request made within 7 days of receiving your order.


◦ We can only offer exchanges for orders after that 7 day return period.


◦ We are sorry but we cannot accept any faulty claims, returns or exchange requests for any orders after 2 months.


◦ Please send your order back to us using our pre-paid label below. Your return should find us in 2-4 working days and we will be in touch to let you know when we have it.


◦ As we are keen to always improve our products and service, we would be grateful for a reason as to why your order is being returned/exchanges.


◦ It is crucial that your order is wrapped in very secure packaging as postal staff often mishandle packages. If the item arrives back to us broken, we can only issue 50% of your refund.


◦ Returns are usually processed as soon as we receive them back, in 3-5 working days. We will be in touch to let you know we have received your packages and are processing the refund.


◦ We are sorry but we cannot accept returns or exchange requests on earrings for hygiene reasons, even if claimed to have not been opened or removed from the packaging.


◦ If you are not happy with the finish or quality of your item, we can offer a replacement or return for you.


◦ We make an effort to package our products in secure packaging, however, occasionally, postal staff can mishandle packages. If your order arrives damages, please send us your order number and a photo to, and we will send a replacement.


If you have any other questions or concerns, please contact us and we'll help you right away.





Close Modal

Agree to terms and would like to join NikitaByNiki

All payments are sent via Paypal. If you do not already have a Paypal or account please set one up before submitting application.