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Return & Exchanges

Exchanges

  • NikitaByNiki is exchange only
  • Customers are advised to contact us for the return address
  • Exchanges will not be processed until the items are received in their original condition and packaging
  • Exchanges can only be made with another item in the same collection
  • Customers are liable to pay for any remaining cost if they wish to exchange for a more expensive item
  • We will not refund the difference if a customer wishes to exchange for a cheaper item
  • Exchange requests have to made within 1 week after the customer has received the item in question
  • All customers are liable for their own shipping fees when exchanging an item

Refunds

  • As an independent retailer, we do not accept refunds at this time
  • A replacement item will be sent if there is a manufacturing issue of which an image is required
  • Please send any faulty item images to: info@nikitabyniki.com
  • Faulty claims must be made within 1 week after receiving the item in question and must include proof of purchase or order number
  • Replacements for faulty images are not guaranteed unless approved by our team
  • Replacements will be dispatched once the original item has been returned to us
  • Customers are welcome to use the pre-paid label below to return the faulty item to us
  • Earrings are not refundable/exchangeable for hygiene reasons
*A polite reminder that it is an illegal offence to claim an item is lost when you have in fact received it*

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Affiliate Terms & Conditions

    • Affiliate Partners are entitled to 10% of completed transactions that have been made through the website using their unique code

    • Customers using an Affiliate Partner code at the checkout receive 10% off their entire order

    • Affiliate codes are limited to one use per customer so will only work on their first order

    • Affiliate Partners are welcome to repost our imagery or use their own to promote Nikita By Niki products on their pages

    • Affiliate Partners are not allowed to make out that the business is their own or make any other inaccurate statements or promises

    • If Affiliate Partners do not abide by the above terms, they will be paid what they are owed up until the terms were abused and removed from the program

    • Affiliate Partner's will be invited to exclusive, members-only events and seminars with the Nikita By Niki team

    • Affiliate Partners can opt-out of Nikita By You at any time via written confirmation



      Now the boring bit is out of the way, the next step is to confirm that you have understood the terms and to send your details:
Agree to terms and would like to join NikitaByNiki

Paypal
All payments are sent via Paypal. If you do not already have a Paypal or PayPal.me account please set one up before submitting application.